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Solution Specialist – Sports & Live Events, EMEA
We are currently searching for a dynamic, highly motivated Solution Specialist to join our Sports and Live Events team at Ross.

You'll play a key part in our initiative to increase sales of Ross Video technology in these market spaces.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. 

If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. 

Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Role:

This key role within the Global Sales organization requires a unique blend of engineering and operational customer facing “soft skills”, and post-sale project management. This is a diverse role that reports directly to the Manager – Solution Specialists - Sports & Live Events and requires frequent interaction with the company’s prospects, partners, and service resource teams to ensure that solutions designed are efficiently deployed and supported.


What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best. 


Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!


Best of all, you will be part of the Ross Video family, and we’ve got a pretty energizing environment here.


Some of the things you will work on:

  • Participates and contributes to sales opportunities driven by the Vice President of Sports & Live Events and Regional Sales Managers, prioritizing efforts based on maximizing total impact on the team’s productivity
  • Pre- and post-sale project management
  • Scopes technical solutions to address customer requirements, assess customers met and unmet needs, and recommends solutions that optimize value for both the customer and Ross Video
  • Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet customers’ business requirements
  • Generates localized sales tools on various mediums for internal and external distribution (PowerPoint’s, Application Notes, Competitive Guides, etc.)
  • Engages in customer facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premise, tradeshows, or remote.
  • Work on system oriented and highly technical projects
  • Help to prepare world-class customer facing proposal supplements
  • Post-sale project management
  • Assist services team with internal/external training and commissioning as required
  • Act as a “Technical Evangelist” to help build trust and inspiration with sales, partners and customers
  • Provide client feedback to Marketing Product Manager(s) on product & application requirements.


Who you are:

  • Minimum 5 years of combined sales, sales engineering, systems application, product specialist or related experience
  • Record of achievement and technical solution expertise in a customer facing environment
  • Understanding of the Sports Venue Production Control Room, Live Venue Display, and Sports Broadcast workflows
  • Possess strong knowledge of industry standard protocols, connectors, and terminations.
  • Working knowledge of real-time 3D graphics systems, sports data feeds, playback servers, replay servers, production switchers, video scalers, routers, device control protocols, and the roles they play in various applications
  • Excellent Communication & Presentation Skills
  • Able to work co-operatively with and across all company departments
  • Strong knowledge of Word, Excel, PowerPoint
  • Basic computer IT skills
  • Possess strong and creative problem-solving traits.


Bonus points if you have the following:

  • Existing knowledge and use of Ross Video products.

Next Step:
Please CLICK HERE to see this role on our own website, and apply.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  

We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.