Technology Lead

With Hybrid and flexible working offered

Based in the heart of Shoreditch, we are an award winning digital content studio and media network who are currently on a quest to find a Technology Lead to join our Tech Ops team. Is this your next opportunity?

The role will help to transform technology infrastructure at Little Dot Studios Group including UK, US, Germany, APAC & subsidiaries History Hit, WING & Locowise, ensuring the effective provision of SaaS platforms and other technology solutions that meet the business needs. The ideal candidate will therefore have a deep understanding of media workflows and be an expert systems integrator. 

Working closely with the Group Head of Technical Operations, you’ll be the key strategic decision-maker for technology; overseeing product selection and providing leadership to the technology team. You’ll collaborate cross-functionally with stakeholders from core operational teams, driving innovation and optimising for efficiency across Little Dot platforms, with a particular focus on content editing. 

We are Great Places to Work certified and dedicated to fostering employee growth and development in a sustainable manner. Our flexible approach promotes work-life balance, while we strive to build a diverse and inclusive environment that values all voices — Everyone is welcome.

HOW YOU'LL SPEND YOUR TIME 

• Time is mostly spent on project work, but you will be a key player in service delivery by acting as a technical escalation point for support staff
• Build and maintain a secure, resilient and scalable content editing platform that provides LDS staff a seamless experience whether in office or at home
• Plan and execute the in-housing of storage and cloud compute services from existing third party provider. Full scope and timeline to be defined - but to include ingest pipeline, storage tiering, MAM, archiving and retention policy
• Lead a cultural shift towards a traditional DevOps model, enabling collaboration between operations and development; and implementing appropriate monitoring, security and compliance protocols across internal and external software products
• Collaborate effectively with the Service Delivery Lead, creating a one-team mentality. Share knowledge and best practice and provide timely support for business-critical issues!
• Manage and maintain the company's existing technology infrastructure, including servers, networks, endpoints, and software systems, to ensure optimal performance, stability, and security
• Lead technology projects, including system upgrades, migrations, and deployments, ensuring seamless integration and minimal downtime, and establishing the business’ technology needs
• Be the subject matter expert in all aspects of implemented systems; with in-depth knowledge of how they are configured, deployed and run
• Own the complete technology lifecycle, from conceptualisation to product selection to implementation, including transition to Operations and Service Delivery
• Create and maintain effective technical and operational documentation; including accurate records of technology infrastructure, configurations, and changes, and making available to relevant personnel
• Mentor and provide guidance to junior Tech Ops staff; going beyond being an escalation point to help foster the team’s professional growth
• Lastly, ensure all work carried out complies with LDS group policy and Tech Ops standard procedures / best practice.

WHAT YOU NEED TO SUCCEED 
Skills matter, experience is useful, attitude is everything. 

• Excellent technical knowledge; a degree in Computer Science, Engineering or equivalent hands on experience in a range of roles
• Ability to configure virtual environments, functional networks, servers, software
• A good understanding of IT Security (AV, Firewalls), DHCP & DNS, storage systems
• Knowledge of network engineering, network operations, and network performance analysis skills including LANs, WANs & Wireless, TCP/IP networking principles
• Proficiency with Identity and Access Management systems incl. SSO integrations (Okta preferred)
• In-depth knowledge of Google Workspace admin
• Proficient with MDM solutions (Kandji or Jamf preferred)
• Strong understanding of media production workflows and technology requirements — by extension, excellent written and verbal communication skills to explain problems and solutions in a non-technical, engaging and professional way
• Able to apply a disciplined and analytical approach to problem solving while working under pressure and to tight deadlines while maintaining rigorous attention to detail
• As the team grows over time, the role may evolve to incorporate a people management component. This will mean providing guidance, coaching, and mentorship to a high-performing Technology team.

THE PERKS OF THE JOB

Employee wellbeing is at the heart of everything we do. We offer hybrid and flexible working patterns for all roles, mental health and wellbeing programmes, enhanced gender neutral parental leave, interest free financial support and a digital nomad policy that allows you to work from abroad two weeks a year. Plus all the usuals such as pension contributions, generous annual leave, weekly socials and office perks like free yoga and health treatments! 

LITTLE DOT, BIG IMPACT

We’re probably the biggest studio you didn’t know was fuelling your favourite content.

We’ve been one of the top dogs in the digital content space since 2013 (some would say, before its potential was even fully realised). We're proud to work with some of the hottest TV and movie studios, distributors, rights holders, sports federations and brands in the business.

To learn more about us, our values and our commitments please visit our website www.littledotstudios.com for more information.