ABOUT US
Fulwell Entertainment is a global entertainment company built from the merger of The SpringHill Company and Fulwell 73. We develop and produce premium content across television, film, digital, audio, and branded entertainment with one mission: to make things people love. Our work spans culture-defining series, groundbreaking documentaries, live events, and platform-shaping formats—all rooted in the belief that great storytelling earns attention, drives impact, and lives everywhere audiences do.
Recent projects include the Mind the Game with LeBron James and Steve Nash, The Kardashians (Hulu), Emmy-winning The Shop, Starting 5 (Netflix), Delta’s 100th Anniversary at The Sphere, The Lion King at the Hollywood Bowl (Disney), Plastic Surgery Rewind (E! and Peacock), Top Boy (Netflix), Hustle (Netflix), and the LA 2028 Olympics handover ceremony featuring Tom Cruise. Fulwell is the right place if you’re ready to work hard on ambitious, creatively driven projects and want to grow in an environment that’s adapting with the industry—not chasing it. This is a company for people who like to be in it—hands on, sleeves rolled, and all the way engaged.
CORE BEHAVIOURS
These guide the ways we work together, make decisions, and bring our mission to life:
- Make Things That People Love (And We Love to Make): Everything we do - on and off screen - should express the pride we take in our work and the respect we have for ourselves, our partners, our audiences, and our clients
- Be Curious & Iterate: Push boundaries, challenge historic thinking, and incorporate approaches from different industries, geographies, and eras. Venture into your unknown to discover and develop better practices
- Collaborate with Accountability: Share your knowledge and resources generously. Celebrate successes and acknowledge failures as a team. Raise your hand when you're stuck or make a mistake
- Honor Our Differences: Welcome differences and honor the unique narrative of each person and community. Foster a company where cultures are celebrated and perspectives are broadened.
ABOUT THIS ROLE:
This role is responsible for overseeing day-to-day office operations while leading initiatives that foster connection, culture, and engagement across the company. The ideal candidate will be highly organized, proactive, and people-oriented and able to balance logistical oversight with creative employee engagement strategies.
Success in this position requires strong communication and relationship-building skills, problem-solving ability, and comfort collaborating with both peers and leadership. The right candidate will thrive in a fast-paced environment, provide thoughtful employee support, and design programs that align with Fulwell’s mission while strengthening morale and team culture.
Office Operations: - Serve as the primary point of contact for reception, office maintenance, supplies, equipment, mail, shipping, and general office needs
- Oversee office operations and procedures, ensuring efficiency and smooth day-to-day operations
- Partner with IT and People Operations to coordinate office equipment, technology needs, and new hire set-up
- Manage vendor and service provider relationships, ensuring timely invoicing, payments, and quality service delivery
- Maintain office efficiency by planning and executing procurement, space layouts, and office systems
- Supervise janitorial services and ensure shared spaces are orderly, safe, and welcoming
- Maintain a safe and secure working environment, including oversight of workplace health measures and enforcement of safety protocols
- Manage executive and client meetings, including guest check-in, ensuring all standards are upheld (e.g., NDAs, confidentiality protocols), and preparing rooms and materials as needed
- Develop and uphold office standards, policies, and practices that support operational excellence and employee experience.
Employee Engagement: - Lead the planning, coordination, and execution of company-wide events, team activities, and in-office celebrations
- Manage budgets for employee engagement initiatives, including team events, company celebrations, and recognition programs
- Support positive internal and external staff relations, acting as a resource for employee needs and engagement
- Manage recognition initiatives, including employee birthdays, anniversaries, and milestone celebrations
- Collaborate with both NY and London Office Operations teams to ensure holistic offering and event coordination for a unified employee experience.
- 3-4 years of experience in office management, or a related operational role
- Proven ability to work independently in a fast-paced, dynamic environment with multiple projects, deadlines, and competing priorities
- Strong communication skills, with the ability to interact effectively across all levels of the organization
- Comfortable speaking in public forums and facilitating meetings or events
- Excellent decision-making and problem-solving abilities under pressure
- Highly organized with superior time management skills and the ability to seamlessly switch between tasks
- Bachelor’s degree or equivalent professional experience.
|