Technical Support Engineer Molinare TV & Film Ltd. ,mediajobs, media jobs

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As part of our Technology team, you'll play a critical role in maintaining, enhancing and securing the systems that support our clients, artists and production teams. You'll be responsible for delivering both preventative and reactive support, ensuring our technology remains reliable, efficient and fit for the demands of a constantly evolving industry.

What You'll Be Doing

Providing day-to-day support, maintenance and troubleshooting across post-production and IT systems
Installing, configuring and maintaining technology infrastructure throughout the business
Managing support requests through the helpdesk system, ensuring tickets are resolved within agreed service levels
Supporting system upgrades, technical installations and infrastructure projects
Identifying opportunities to enhance workflows, improve operational efficiency and introduce new technologies
Contributing to the security and resilience of our systems, helping to safeguard client content and intellectual property
Collaborating closely with production and business teams to ensure technology solutions meet operational requirements
Providing regular updates and technical recommendations to the Head of Post Production Technology.

About You

You'll be a hands-on engineer with a naturally curious mindset, excellent troubleshooting skills and a passion for delivering outstanding technical support. You'll be comfortable working independently, prioritising competing demands and remaining calm under pressure.

Essential Skills & Experience:

Experience supporting technology within a post production, broadcast, media or other creative environment
Strong understanding of video and audio post-production workflows
Solid Linux/Unix systems administration experience, including confident use of the command line and Bash
Working knowledge of Windows and macOS administration
Experience writing and maintaining shell/Bash scripts to automate tasks and improve workflows
Strong analytical and problem-solving abilities with a proactive approach to fault finding
Excellent communication and organisational skills
Ability to manage multiple priorities and deliver results within tight deadlines.

Desirable Skills & Experience:

Experience supporting Autodesk Flame and/or FilmLight Baselight environments
Familiarity with Avid Media Composer, Avid NEXIS, Pro Tools and related post-production technologies
Understanding of enterprise storage systems and data management
Knowledge of film, television or high-end post-production workflows.

Why Join Molinare Creative Group?

Our people are at the centre of everything we do. We are passionate about creativity, technology and collaboration, and we believe exceptional work is achieved by exceptional teams.

What We Believe In

Teamwork - Sharing skills and experiences whilst supporting each other, ensures excellence across all our projects.
Passion - We treat every project with respect and the time that it deserves.
Expertise - By embracing our creative background, we take risks that allow us to aim higher.
Talent - We nurture talent to grow and do something meaningful at Molinare, which raises the bar for all of us.
Inclusion - We expand our creativity, knowledge and understanding when working with people from different backgrounds, cultures and thinking styles.

What You'll Gain

The opportunity to work with leading-edge post-production technology
Exposure to some of the UK's most exciting film and television projects
A collaborative and supportive working environment
Opportunities for learning, development and career progression
The chance to make a genuine impact within a respected and innovative post-production facility.

If you're passionate about technology and excited by the opportunity to support creative excellence behind the scenes, we'd love to hear from you.

Apply today and help shape the future of post-production technology at Molinare Creative Group.

Our Commitment to Inclusion

We are committed to creating an inclusive and accessible recruitment process. We welcome applications from all backgrounds and encourage candidates to let us know if they require any adjustments or accommodations during the hiring process. We're committed to ensuring every candidate has the support they need to perform at their best and enjoy a positive recruitment experience.

Next Step:

Please CLICK HERE to see this role on our own website, and apply.

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Soho, London

permanent

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Technical Support Engineer

Join One of the UK's Leading Post Production Facilities

This is an excellent opportunity for a technically skilled professional who enjoys solving complex challenges, working with cutting-edge technology, and supporting creative teams in a fast-paced post-production environment.