Watford

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Business Systems Administrator

As part of the expanding team, a Business Systems Administrator is required to manage and maintain the growing portfolio of Business Systems used within the Group.     

POSITION TITLE: Business Systems Administrator

LOCATION: Watford

DEPARTMENT: Business Systems

WORKING HOURS: 9am to 6pm

SALARY: Depending on experience

REPORTS TO: Hannah Price

 

PURPOSE OF THE ROLE:

This role will support internal users of Salesforce and Rootstock ERP, as well as contributing to the implementation of new systems within the Rental, Finance, Sales and Systems departments.  


DUTIES AND KEY ACCOUNTABILITIES:

  • Contribute to delivering our team goal of maintaining secure, clean, accurate and up-to-date databases throughout our Business Systems portfolio (including Salesforce & Rootstock ERP)
  • Retrieve and prepare data from a range of sources for upload through Salesforce Data Loader following written guidelines, using Excel tools and functions (especially Vlookup), to manipulate data
  • Help supporting internal users with basic day to day Business Systems requirements, small configurations, best practices, all managed through assigned cases
  • Create and manage list views, report types, page layouts and templates, users, whilst considering current structure and database needs
  • Update documentation on system changes based on Feature Request developments and identified training issues
  • Assist in projects to implement new Business Systems to the Group.

 

SKILLS REQUIRED:

  • 2+ years’ experience with Salesforce
  • Microsoft Office especially Excel (Vlookups / pivot tables)
  • Great eye for detail, exceptional problem-solving skills, and a can-do attitude 
  • Absolute precision handling raw data whilst following written processes
  • Excellent and efficient translator between user needs and Business System instances in a fast-paced and demanding environment
  • Able to work independently and collaboratively with people on projects
  • Energetic and enthusiastic
  • Passionate and keen to learn and get to the root of a problem
  • Experience of working within the broadcast industry an advantage but not essential.

 

GENERAL REQUIREMENTS:

  • To take responsibility for your own health and safety as necessary
  • To comply with the company’s disciplinary and grievance procedure as required
  • To comply with the company’s policies and procedures at all times
  • The post holder will be required to undertake such other duties as may be required within the grade and competence of the post. Therefore, the list of duties in this job description should not be regarded as exclusive or exhaustive.


Duties are set out in this job description but please note that, in consultation with the post holder, the company reserves the right to update the job description from time to time to reflect changes in or to the role. Significant permanent changes in duties and responsibilities will require agreed revisions to be made to this job description.


Next Step:

Please click the ‘apply’ button to send your CV and a cover letter via grapevinejobs.