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Soho, London, W1




IT Systems Support Engineer

Molinare TV & Film Ltd have an exciting vacancy for an IT Systems Support Engineer to work within our Technology team based in Soho.

About the Role

The IT team plays a vital role to deliver and support the increasingly complex technological service that is demanded.  

As well as having responsibility for both the business and post production IT systems and infrastructure, the department works closely with the Engineering team in supporting the daily technical workflow for major film and television productions. 

The successful candidate will work to deliver technical development and optimum technical efficiency on our post production, infrastructure and business technology systems across our London sites.

Duties & Responsibilities

IT Help Desk:

  • Investigating and solving client queries
  • Updating and installing software
  • Testing and validation of software.


Infrastructure Support:

  • Installation and administration of network equipment such as switches
  • Admin of VMware ESXi vSphere cluster for company server
  • Managing backups and replications of servers using Veeam.


Software Support – General:

  • Installations
  • Management of Windows server operating systems
  • Administration
  • Maintenance – Remote Desktop and Azure two factor authentication.

Hardware Support – General:
  • Installing new equipment such as PCs, monitors, switches, servers and phones
  • Identifying hardware faults on above equipment and repairing them when economic to do so
  • Documenting installs with drawings and department documents.

About You

Key Skills & Experience:

  • Strong experience of working in a similar role
  • Demonstrable experience in an IT Support or operational support role
  • Knowledge of DNS, DHCP, GPO, TCP/IP, VLAN
  • Knowledge of Microsoft 365 and AD
  • Ability to assemble, upgrade, troubleshoot and physically maintain workstations and severs
  • Experience with installation, maintenance and operation of Windows & Mac OSX operating systems
  • Self-motivated and able to prioritise workload
  • Able to work to tight deadlines and under pressure
  • Have a keen interest in IT and willing to learn and develop new skills.

This is a great opportunity for someone looking to progress their career further in the I.T


This is a full-time role, normally working daytime Monday to Friday with occasional need for early, late or weekend working to facilitate out of hours support and installation duties.

Next Step

To Apply:

Please click the 'apply' button to send your CV and a cover letter via grapevinejobs.