Motion Picture Solutions

West Kensington, London, W14




LANsat Support

LANsat Support are responsible for managing electronic distribution across the LANsat estate including, but not limited to the UK, Ireland and Iceland.

About the Role

The LANsat support team will provide 1st and 2nd line support to the exhibitors and distributors requiring both technical troubleshooting and content management for DCP delivery and Live Events. 

This is a very diverse role and it is a very exciting time to enter the world of film and event distribution.

Key Responsibilities: 

  • Working closely with Client Services, the Dispatch team, and the Distributors to plan releases.
  • Ensuring that the LANsat network is fully utilized and all transfers are well managed.
  • Providing Event management for exhibition and providing support to the projectionists during live shows.
  • Managing new installs as well as maintaining the LANsat/Gofilex estate and ensuring that the network is performing at maximum capacity.
  • Providing first and second line support to exhibition on all content related queries to maintain a no black screen policy.


Selection Criteria:

  • Educated to degree level (Desirable)
  • 3 A Levels (Desirable)
  • Minimum 8 GCSE’s
  • 2 Years’ working in Customer Service Role
  • Experience of working in Film Industry or as Technical Support (highly desirable)
  • Experience with Linux and related OS (Desirable)
  • Confident user of Microsoft Office Suite
  • Excellent communication and time management skills
  • Good team player
  • Logical Thinker
  • Understanding of DCI Standards (Desirable).

Next Step

To Apply:

Please click the 'apply' button to send your CV and a cover letter via grapevinejobs.

Motion Picture Solutions is committed to providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs.