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Birmingham, B7

permanent

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MCR Technical Operator

We are seeking a MCR Technical Operator to join our Network Operations Centre.

About Us
Comux UK is the operator of the Local TV Multiplex in the UK.  The Comux network, serviced from Comux’s National Operations Centre in Birmingham, broadcasts 34 local television channels, broadcasting on Freeview Channel 8.

About the Role
The Network Operations Centre is the hub of all the contribution services which are delivered from the regional areas by the respective local TV licensees.

Key Responsibilities:
  • You will assist in the smooth running of the Comux Network Operations Centre.
  • Communicate directly with the 3rd party suppliers and customers in a professional manner.
  • Monitor and provide support for Service Contribution, Playout, Encoding, and multiplex and transmission software and hardware facilities to Comux clients.
  • Responsible for the transmission of multi-client, multi-channel operations and maintaining on-air presence at all times.
  • Monitoring multiple broadcast services, live routing switches, ingest, QC, and transfer of assets.
  • Provide first and second line fault identification and resolution as necessary. Troubleshooting of technical issues with 3rd party suppliers and clients.
  • Fault-find and escalate to appropriate levels and suppliers for all technical facilities.
  • Log issues, incidents and activities in accordance with current procedures.

The Person
Key Skills & Experience:
  • Computing aptitude, including a general understanding of operating systems and networking.
  • Experience or an interest in broadcast systems from a technical, rather than creative perspective.
  • Ability to prioritise workload.
  • Able to work well under pressure.
  • Must be highly organised, accurate and pay attention to detail.
  • Strong communication and customer service skills.
  • Able to work well in a team and on your own.

Desirable:
  • Previous experience in Broadcast, Master Control Room (MCR) or Playout operations desirable but not essential, as full training will be given to the right candidate.

Next Step
To Apply:
Please click the 'apply' button to send your CV and a cover letter via grapevinejobs.