About the Role
Reporting to the Head of Technical Operations, the Media Operator
will be responsible for the operation of end to end workflows, processing jobs
through our Rights Tracker system and keeping on top of scheduling and library
timelines as well as delivery dates.
Our workflow includes functions such as quality check, delivery and
receiving of television shows and their support material, logging of timecodes
and metadata, file delivery, and client management.
Our customers depend on TCB to meet transmission, on demand and content
sales fulfilment deadlines.
The role is responsible for the management of delivery of an efficient,
accurate and professional media delivery service, meeting or exceeding quality
standards, as well as keeping a meticulous and up to date schedules for
incoming and outgoing materials.
TCB Media aims to make the process of receiving and delivering TV shows
as easy as possible for both Producer and Broadcaster, so the ability to
communicate clearly and thoughtfully is essential.
Duties:
- To ensure that all
material is processed accurately and delivered by the deadline according to
client requirements
- To ensure that
media management standard operating procedures are correctly carried out and
maintained
- To assist with
onboarding new inbound or outbound content sources or destinations,
interpreting technical specifications and translating these into Rights
Tracker
- Accepting,
analysing and reporting on test files from new sources and generating test
files for new destinations
- To respond to
changing priorities from the client or other departments as required
- To maintain regular
housekeeping and operational testing of all relevant systems, according to
current standard operating procedures
- To keep timely and
accurate records of all non-standard process work undertaken to facilitate
reporting and billing to the client
- To create detailed
records in Rights Tracker to ensure reporting is accurate and complete and all
media records and workflow statuses are up to date and complete
- To swiftly and
carefully process high value or very late/short timescale jobs, ensuring proper
focus and that any risks are identified and escalated appropriately and in a
timely fashion
- To ensure all
content and data security procedures are always followed to ensure the
confidentiality of our customers’ content. To escalate immediately according to
TCB Media Rights procedures should any risk or exception be identified
- To ensure the
physical media (tapes or hard drives) are well organised in physical libraries,
where appropriate To ensure arriving hard drives are quarantined until after
virus checks are complete
- To keep both the
Sales, Business Affairs and Acquisition teams up to date of any changes to
currently scheduled deliveries.
About You
Key Skills & Competencies:
- Attention
to detail - meticulous attention to detail and performs all tasks accurately,
diligently and completely
- Communication –
strong written and verbal skills to work effectively and diplomatically with
contacts at all levels including clients
- Problem solving -
able to simplify complex problems and to explore/evaluate them systematically
- Planning and
organising - able to think ahead proactively, to establish an efficient and
appropriate course of action for self and others. Prioritise and plan
activities considering all the relevant issues and factors to manage time
effectively
- Working under
pressure – able to maintain attention to detail, multi-task and deliver to a
tight transmission/publication deadline. Works productively in high a pressure
environment and keeps emotions under control. Learns from setbacks
- Managing
relationships - to build and maintain effective working relationships. Work
with others to be part of a team.
Experience, Education & Qualifications:
- Previous experience
in a similar role in media/television/post-production or having an
education/qualification in media operations is essential (although training
will be provided on specific systems for candidates with the right
experience/qualifications)
- Demonstrable
knowledge of video and audio file formats and codecs is essential
- Ability to
interpret automated QC software reports to identify problematic frames or
sections, understand the nature of the problem and how to correct it is highly
desirable
- Demonstrable
ability to perform basic video edits using Adobe Premiere (or similar software)
is desirable
- Experience of
working with software workflow orchestration tools and media asset management
systems is desirable
- Previous experience
in media companies and dealing with confidential, high value broadcast files
for transmission deadlines is highly desirable.
About TCB Media Rights
TCB Media
Rights was established in late 2012 by Paul Heaney. A specialist in factual and
factual entertainment, the company offers a full suite of distribution
services, employing its international contacts, experience and knowledge to
ensure that every project fulfils its maximum potential. In October 2017, TCB
Media Rights was acquired by Kew Media Group.
With more than
220 titles in its rapidly expanding portfolio, TCB Media Rights’ has more than
120 global producer-partners and sells premium content to every major factual
channel and platform around the world.
Next Step
To Apply:
Please click the 'apply' button to send your CV and a cover letter via grapevinejobs.
While we thank all interested applicants, only those selected for an interview will be contacted.
Equal Opportunity Employer
KEW is an Equal Opportunity Employer,
committed to building a diverse, accessible and inclusive environment in which
all employees, partners and stakeholders feel valued and able to be true to
themselves. KEW has zero tolerance
towards discrimination against individuals or groups (directly or indirectly)
on the basis of any protected characteristic, namely: age; disability; gender
reassignment; marriage and civil partnership; pregnancy and maternity; race;
religion or belief; sex; sexual orientation.
Please make your hiring manager aware
of any reasonable adjustment needed during any part of the recruitment process.
We look forward to hearing from you.