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Waterloo, London, SE1

permanent

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Account Handler/Equipment Booker

We are looking for a dynamic Account Handler / Equipment Booker with a focus on customer service and driving sales to join our London rental desk.

A passion for our industry is key, with excellent multitasking and organisational skills.

Knowledge of camera or lighting equipment is preferred and a good understanding of customer workflow is essential.

Job Purpose:
  • To advise and process client rental and sales orders by phone, e-mail, and in person
  • Ensure maximum efficiency and utilization of rental equipment.

Key responsibilities and duties include:
  • To work on the Rental Desk
  • To deal with telephone and e-mail enquiries professionally, process and maintain all jobs accurately using lnspHire ensuring correct paperwork flow is followed
  • To understand all equipment to an extent that you can intelligently discuss features and benefits and suggest appropriate alternatives where required
  • To cross hire equipment from outside suppliers as and when required, and ensuring return deadlines are met
  • To effectively communicate with clients and colleagues at all times
  • To actively and willingly seek to gain knowledge concerning the correct operation and capabilities of equipment and lnspHire within your area by attending training sessions
  • To be available for work on the times indicated on the rota for the division
  • To ensure that you work in conjunction with other members in the department to maximise efficiency, maintain and develop the best interests of the department.

This is an exciting opportunity for a candidate who is looking for a challenge.

Next Step:
If you think you are the right person, please send your C.V. and covering letter online, via grapevinejobs.