office based & working remotely

permanent

Edit

EDIT THIS AD

Senior Account Manager

Due to continued growth and expansion we are looking for a Senior Account Manager to join our friendly team. The position is a mix of office based and working remotely

ABOUT US

Finepoint Broadcast Ltd has been supplying broadcasters with a wide range of production and OB equipment for over 35 years. This has always been complimented with a unique blend of exceptional service and extensive product knowledge.

Long established and family run, we are known as one of the leading dry hire companies in the country 


ABOUT THE ROLE

Responsibilities:

  • Working closely with the hire manager on a daily basis and assisting with the continued growth of the department
  • Processing of client equipment hire booking requests
  • Responding to any client problems or queries
  • Working alongside our warehouse and engineering teams to ensure prompt & correct delivery of all kit
  • Building & developing good industry relationships 
  • Meeting deadlines is key, along with the ability to work on multiple tasks simultaneously and working well under pressure in a fast-paced environment
  • Various administrative duties including setting up new client accounts and regular invoicing.


ABOUT YOU

Required Skills:

  • Exceptional levels of customer service
  • Excellent phone manner and comfortable dealing with a high volume of e-mails & phone calls every day
  • Excellent communication skills and the ability to build and maintain strong business relationships are essential
  • An important part of this role will be maintaining strong, long-lasting relationships with new & existing clients
  • Good knowledge of Broadcast equipment an advantage
  • Previous use of Insphire booking software is an advantage
  • Ability to work efficiently under pressure and calmly in a busy environment
  • Relevant industry experience desirable. 


Salary dependent on experience. 


NEXT STEPS

To Apply:

If you have the skills and experience to thrive in this role, please click the  'apply' button to send your CV and a cover letter via grapevinejobs.