Broadcast Engineer

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms. 

The Opportunity 

In this role you will be working on shift under the supervision of the Manager, Broadcast Engineering, providing system support for the broadcast infrastructure and support for end users. You will provide root cause analysis of escalated and complex incidents/problems related to broadcasting systems, supporting our Live Production Infrastructure.  

Who We Are 

QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty and electronics – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China. 

Your Impact  

Some of your responsibilities:  

• Provide all technical support for the broadcasting systems in the Live Production environment, Distribution to Linear and Streamed platforms as well as Web Streams and Social

• Accountable for equipment specifications, system design, and installation 

• Project work, including research, installation and configuration

• Evaluation and testing of all broadcasting equipment and systems

• Create and review standards and operating procedures for broadcasting infrastructure 

• Subject matter expert for broadcasting disaster recovery planning, implementation, and execution

• Manage support incidents for all broadcasting systems

• Impart technical expertise of established broadcasting standards to the wider Global Broadcast Engineering team. 

What You Bring 

To be successful in this role, you will need:  

• A Bachelor Technical degree or a Technical high school diploma with relevant working experience

• A minimum of two years of recent and directly related Broadcast and Media Engineering experience in a television broadcast environment strongly preferred

• Demonstrated experience troubleshooting broadcast equipment and systems 

• Experience of working with Broadcast Cameras, Video Switchers, Audio and Data. Knowledge of Video over IP and basic Network skills

• Must possess the ability to explain technical issues clearly and patiently to all level of users

• Must demonstrate situational flexibility adaptability to promptly transition among and between job, assignments, projects and functions

• Italian fluent and good English.