Senior Account Manager

What does a Senior Account Manager do at Hogarth?

A Senior Account Manager, you'll be master of project and client management, ensuring deliverables are always met and expectations with key stakeholders are managed. They are an advocate/expert/master representing project delivery in all aspects, from initiation to completion. They provide impeccable professional delivery in their role and build strong relationships, whilst developing their understanding of products and services.

Please note this is a Mat Cover (FTC) 9 Months contract.

Responsibilities:

• Leads projects from initiation to completion, ensuring high standards
• Delivers effectively and efficiently, on time and within budget
• Identifies and proactively escalates issues with suggested solutions
• Manages project finances and ensures smooth operation
• Maintains a keen eye for detail and strives for excellence in delivery
• Builds strong, collaborative relationships with internal teams and clients
• Acts as the primary client contact for delivery and manages expectations
• Identifies improvements to workflow and processes
• Ensures the highest quality is always delivered to clients
• Promotes an inclusive and empowering environment.

Reporting lines and key stakeholders

This role reports to the Senior Account Director (London). 

You will work closely with Broadcast, Digital, and Print production teams.  

Requirements:

• Excellent time management and prioritization in a fast-paced setting
• Exceptional attention to detail
• Resilient and able to perform well under pressure
• Strong interpersonal and proactive communication skills
• Highly organized, detail-oriented, and client-focused
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong numerical skills
• Experience managing multi-market retail accounts
• Background in TV, Social, Digital, or Print production
• Familiarity with creative adaptation and localization briefs.

Hogarth Values

Heart and Soul: We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, we are never satisfied and always want to find a better way.

Hands on: We don’t wait for things to happen, we get on with it. We are pragmatic and don’t have an ego. We do what it takes to get the job done to the highest standards.

Honest: We are straightforward; we speak openly and clearly. We operate with integrity and live up to our promises.

Happy family: We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We want to work with people from many cultures and demand great things of each other. Even when things get tough, we don’t lose perspective or our sense of humour.

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.