Location:
UK-based (preferably
in London)
Hybrid / flexible working
Reporting
to:
Head of Marketing
Salary:
£42,000 - £45,000 per
annum, dependent on experience
Contract:
Full-time
12-month fixed-term contract
Purpose
of the role
You will be responsible for the reliable delivery of our CRM, website
CMS, integrations, paid digital activity, and analytics, ensuring campaigns are
technically sound, accessible, and insight-led.
This is
a hands-on, specialist delivery role. It does not include line management.
Key
responsibilities
CRM & marketing
automation (Salesforce):
- Own the day-to-day use
of Salesforce for marketing activity
- Build, test, and
maintain automated journeys for large-scale campaigns
- Manage segmentation,
data hygiene, and consent
- Support email
deliverability and performance optimisation
- Troubleshoot issues
and liaise with external partners where required.
Website
& CMS management:
- Lead the marketing
delivery of Together TV’s new website launch
- Manage CMS structures,
templates, and publishing workflows
- Coordinate content
migration and quality assurance
- Ensure accessibility,
usability, and SEO best practice
- Act as the main
marketing contact for developers and suppliers.
Integrations
& third-party tools:
- Manage integrations
between Salesforce, the CMS, analytics platforms, Google Ads, and other
third-party tools
- Document system
processes and dependencies
- Identify and resolve
risks proactively
- Ensure systems work
together effectively to support campaigns and reporting.
Paid
digital activity (Google Ads):
- Restart and manage
Together TV’s Google Ads and Microsoft grants accounts
- Plan, implement, and
optimise grant-funded campaigns aligned with organisational priorities
- Ensure compliance with
Google Ad Grant requirements
- Monitor performance
and adjust activity to maximise reach and impact
- Integrate paid
activity with CRM journeys and website performance reporting.
Analytics,
insight & reporting:
- Own digital
performance reporting across website, email, paid activity, and campaigns
- Maintain tracking,
tagging, and dashboards
- Translate data into
clear insights and practical recommendations
- Support campaign
evaluation and board-level reporting.
Campaign
delivery support:
- Work closely with
campaign and content colleagues to ensure technical delivery supports creative
ambition
- Support the build and
delivery of digital assets for major initiatives, including the Sunflower
Challenge and the Diverse Film Fund
- Ensure campaign
landing pages and digital journeys are scalable, accessible, and reliable.
Governance
& best practice:
- Maintain documentation
for systems, processes, and workflows
- Ensure GDPR and data
protection compliance across digital activity
- Promote continuous
improvement and digital best practice within the marketing team.
Skills
and experience
Essential:
- Proven experience in a
digital marketing or marketing operations role
- Strong hands-on
experience using Salesforce for marketing and automation
- Solid experience
managing a CMS-driven website
- Experience working
with system integrations and external suppliers
- Strong understanding
of analytics, tracking, and reporting
- Ability to manage
multiple projects and priorities confidently
- Comfortable working
independently within a small team.
Desirable:
- Experience
managing Google Ads, including grant-funded accounts
- Experience delivering
or supporting large-scale participation campaigns
- Experience working in
media, charity, or purpose-led organisations
- Familiarity with
digital accessibility standards (WCAG)
- Experience with email
deliverability and data hygiene
- Experience creating
clear documentation and process guides.
Personal
attributes:
- Calm and methodical
under pressure
- Detail-oriented and
systematic
- Collaborative and
supportive
- Able to translate
technical detail for non-technical colleagues
- Motivated by social
impact and purpose-led work.
Why
join Together TV
Together TV is the
social change broadcaster reaching audiences across the UK. You will work on
meaningful campaigns that aim to make a positive difference, within a small,
supportive team that values clarity, collaboration, and delivery.