London - Stephen Street

FTC (until March 2027)

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Lifecycle Marketing Coordinator, BFI Streaming

We are looking for an enthusiastic, engaging person to join our BFI Streaming team! 

  • Salary:  £33,477 - £34,141 per annum
  •  Fixed Term Contract: until 31 March 2027
  • BFI Stephen Street/hybrid.


This role plays a key part in supporting the growth and engagement of BFI Player audiences by helping to deliver marketing campaigns that attract, engage and retain users. Working within the BFI Streaming Marketing team, the postholder will contribute to audience-first communications and campaigns that drive viewing and strengthen customer relationships. 
 
What you’ll do
  • Utilise CRM/ESP platforms to support the delivery of customer onboarding, engagement and campaign activity, helping to ensure BFI Player users are effectively introduced and engaged 
  • Support the delivery of audience-facing marketing communications across channels (including email, social media, on-platform messaging, and web/app touchpoints) to drive engagement with BFI Player content 
  • Coordinate with Marketing and Product teams to support the optimisation and development of customer journeys, automations and lifecycle approaches 
  • Contribute to the development of data-informed engagement programmes, identifying opportunities to evolve lifecycle activity and future automation.
 
What you’ll bring
  • Experience delivering email or CRM marketing activity, including planning, building, or supporting campaigns and communications for different audience segments (or demonstrable transferable experience in similar digital marketing contexts) 
  • Familiarity using CRM/ESP platforms (e.g. Braze or similar), including audience segmentation, campaign deployment, and performance tracking 
  • Data-driven and analytical mindset, with the ability to interpret customer behaviour, identify trends, and translate insights into actionable improvements 
  • Strong organisational and delivery skills, able to manage multiple campaigns, prioritise effectively, and ensure high attention to detail and accuracy.
 
Benefits 
  • 25 days annual leave (rising to 30 with service) + bank holidays + the option to buy up to 5 extra days of annual leave  
  • Additional paid time off between Christmas and New Year 
  • BFI pension scheme with 5% employer contribution 
  • BFI Childcare Scheme, where we contribute to childcare costs 
  • Enhanced pay for Maternity & Paternity leave 
  • Complimentary tickets to BFI Southbank & IMAX screenings and events 
  • Free BFI Player subscription + discount on BFI merchandise, and film tickets.

 

Plus more! 


Please CLICK HERE to see this role on our own website, and apply.

The closing date for applications is 3rd July 2026.